Maximizing Your Insurance Claim: Tips from Adjusters

Maximizing Your Insurance Claim: Tips from Adjusters

Kristi Tyler Kristi Tyler
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Maximizing Your Insurance Claim: Tips from Experienced Public Adjusters

When disaster strikes, filing an insurance claim can be one of the most stressful and overwhelming experiences for any homeowner or business owner. The process is often complex, filled with industry jargon, and, to make matters more challenging, it is typically managed by insurance company adjusters who represent the interests of the insurer. This is where public adjusters, like Home Claim Advocates, come in—they are the policyholder's advocate, working to ensure you get the maximum settlement you deserve. Here are some expert tips from experienced public adjusters to help you in maximizing your insurance claim.

1. Mitigate Further Damage

After a loss, your insurance policy typically requires you to take steps to prevent further damage to your property. This could include boarding up windows, placing a tarp over a damaged roof, or shutting off the water supply if there’s a leak. These actions are crucial not only for minimizing additional damage but also for ensuring your claim is processed smoothly. However, it’s equally important to document these actions as part of maximizing your insurance claim. Take photos, keep receipts, and make sure every step you take is recorded.

Tip: Home Claim Advocates recommends saving all receipts for any materials or services used to mitigate damage, as these costs are often reimbursable under your policy. Proper documentation plays a critical role in maximizing your insurance claim.

2. Understand Your Policy Inside and Out

Before disaster strikes, it's essential to have a thorough understanding of your insurance policy—knowing what is covered, what is excluded, and the limits of your coverage. This knowledge is invaluable when filing a claim. Home Claim Advocates can help by offering a free Policy Coverage Review through their Shielded Homeowner Program. Since Home Claim Advocates does not sell insurance, they provide completely unbiased advice on your insurance policy, ensuring that you’re fully aware of any potential gaps in your coverage and offering suggestions to enhance your protection. This step is crucial for maximizing your insurance claim.

Tip: Keep a copy of your policy in a safe, accessible place, and review it annually to ensure it still meets your needs. Understanding your policy is fundamental to maximizing your insurance claim.

3. Document Everything Thoroughly

One of the most critical steps in filing a successful insurance claim is documentation. Immediately after a loss, document everything. This includes taking photos and videos of the damage, making a detailed inventory of lost or damaged items, and keeping all receipts related to temporary repairs and expenses.

For instance, consider a homeowner who noticed water leaking into a bedroom and dining room during a storm and later found shingles missing from the roof. The homeowner cleaned and dried the water themselves. When they filed a claim, the insurance company initially found only seven items to pay for, including minimal roof repair, spot sealing and painting of the ceiling, and a small carpet cleaning allowance. 

Water damage in ceiling above ceiling fan



Water damage in ceiling adjacent to crown moulding


However, when a public adjuster from Home Claim Advocates got involved, they fought for and won payment for 23 items! This included a proper roof evaluation and replacement of 2,800 shingles, replacing wet insulation, detaching and resetting the ceiling fan, replacing affected drywall, sealing and painting walls and ceilings (two coats), and replacing the carpet due to delamination of the backing. The public adjuster also ensured that additional work was covered, such as manipulating heavy bedroom furniture, sanding, staining, and finishing the continuous hardwood floors that flowed into the living room, replacing shoe molding, painting the baseboard, molding, door, and window trim, detaching and resetting crown molding in the dining room, and even addressing the cupping of the wood floors. Moreover, they included specialized tasks like dust protection throughout the home, packing and storing china, moving dining room furniture, and even arranging for the retuning of the homeowner's piano.

This thorough documentation is critical in maximizing your insurance claim.

Water damage in hardwood floor


Tip: Home Claim Advocates advises taking multiple photographs from different angles, and if possible, using time-stamped images to provide clear evidence of when the damage occurred.

4. Act Quickly but Thoughtfully

Time is of the essence when filing an insurance claim. Most policies have strict time limits for reporting a loss, so it’s crucial to notify your insurance company as soon as possible. However, acting quickly doesn’t mean rushing the process. Take the time to gather all necessary documentation and understand the implications of what you report, which is key to maximizing your insurance claim.

Tip: Avoid making any statements or providing information that you are unsure about. A public adjuster, such as Home Claim Advocates, can help you navigate the initial reporting process to avoid common pitfalls and ensure that you are maximizing your insurance claim.

5. Don’t Accept the First Offer

Insurance companies often start with a lower settlement offer, hoping policyholders will accept it without question. However, this initial offer is rarely the best you can get. Home Claim Advocates can help you evaluate the offer, compare it with the actual damage, and negotiate a better settlement on your behalf, which is an essential step in maximizing your insurance claim.

Tip: Before accepting any offer, consult with a public adjuster to determine if it’s fair and whether more can be done to increase the settlement amount. Negotiation is a key factor in maximizing your insurance claim and ensuring you maximize your home claim.

6. Keep Detailed Records and Follow Up

Throughout the claims process, it’s essential to keep detailed records of all communications with your insurance company. This includes emails, letters, and notes from phone conversations. Additionally, follow up regularly to check the status of your claim and ensure it’s moving forward. Proper record-keeping is crucial for maximizing your insurance claim.

Tip: Home Claim Advocates recommends keeping a dedicated file or folder for all claim-related documents, so everything is organized and easy to access when needed.

7. Hire a Public Adjuster

One of the best ways to maximize your claim is by hiring a public adjuster. Unlike the insurance company’s adjuster, a public adjuster works exclusively for you, the policyholder. They have the expertise to accurately assess the damage, file all necessary paperwork, and negotiate with the insurance company on your behalf. Studies have shown that policyholders who use public adjusters often receive significantly higher settlements, which directly contributes to maximizing your insurance claim.

Tip: Home Claim Advocates typically works on a contingency fee basis, meaning they only get paid when you do. This ensures they are motivated to secure the highest possible settlement for you and maximize your claim.

Bonus Tip: If you’ve already filed a claim and received an offer that seems too low, or if your claim was denied, Home Claim Advocates offers a Claim Double Check service. This service provides a thorough review of your claim to identify any missed opportunities to increase your payout. In many cases, a second look can uncover additional compensation that you’re entitled to, further helping to maximize your insurance claim.

Conclusion

Filing an insurance claim doesn’t have to be an uphill battle. By understanding your policy, documenting everything thoroughly, and enlisting the help of a public adjuster, you can significantly increase your chances of receiving a fair and adequate settlement. Remember, the goal of the insurance company is to minimize payouts, but with the right approach and support from Home Claim Advocates, you can focus on maximizing your insurance claim and get the compensation you deserve.

Contact Home Claim Advocates today to learn more about how a public adjuster can assist you in navigating the claims process and ensuring you maximize your insurance settlement.

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Kristi Tyler